خطا Internal CPU Check در سرور hp
معرفی خطاها در سرور های HP + قیمت سرور HP
خطاهای بدون شماره و یا همراه با بوق
Non-numeric messages or beeps only
در سری اول مقالات راهنمای سرور HP DL380 G10 و مرور پیام ها و خطاهای (Error Post) سرور های HP به مرور خطاهای بدون شماره و یا همراه با بوق (بیپ) میپردازیم که بصورت خودکار توسط Self test دستگاه نمایش داده میشوند. برخی از پیامها فقط جنبه اطلاعاتی داشته و هیچ خطایی را نشان نمیدهد. تمام پیغام ها و بوق قبل از بارگیری سیستم عامل دستگاه رخ میدهد. از این رو یک سرور فقط کدهایی را تولید و نمایش می دهد که متناسب با پیکربندی BIOS و سخت افزار های نصب شده روی همان دستگاه میباشد.
برای نمایش خطاهای سرور باید صفحه نمایش کار کند. در صورت عدم نمایش تصویر به کد بوق های اعلامی از سوی سرور جهت عیب یابی گوش دهید. همچنین میتوان پیغام ها را نیز از داخل ILO دستگاه مشاهده نمود.
توجه: سرور های سری HP Proliant BL p-Class بلندگو بیپ ندارند بنابراین خروجی صدای بوق ندارند.
هشدار: برای جلوگیری از بروز مشکلات احتمالی سخت افزار یا سیستم عامل ، همیشه خطاهای سرور (Error) و اطلاعات هشدار را در مستندات سرور HP قبل از حذف، جایگزینی یا اصلاح بخوانید و علت را بررسی کنید. زیرا پس از حذف مستندات راهی برای دسترسی به خطاهای پاک شده وجود ندارد.
پیغام ها به صورت مرتب در زیر اورده شده جهت یافتن سریع تر کد خطا از ویژگی جستجو در مرورگر خود استفاده نمایید.
در صورتی که سرور HP شما به خطایی برخورده که باعث ایجاد نگرانی و یا عدم کارکرد صحیح شما شده میتوانید با کارشناسان فنی ما تماس گرفته و مشکل خود را در کوتاه ترین زمان ممکن از طریق تلفنی و یا حضوری پیگیری و برطرف نمایید.
Non-numeric messages or beeps only
| Advanced Memory Error Message #1 | |
| Error Message: | Advanced Memory Protection mode: Advanced ECC |
| Audible Beeps: | None |
| Possible Cause: | Advanced ECC support is enabled. |
| Action: | None |
| Advanced Memory Error Message #2 | |
| Error Message: | Advanced Memory Protection mode: Advanced ECC with hot-add support |
| Audible Beeps: | None |
| Possible Cause: | Advanced ECC with Hot-Add support is enabled. |
| Action: | None |
| Advanced Memory Error Message #3 | |
| Error Message: | Advanced Memory Protection mode: Online spare with Advanced ECC
…Xxxx MB System memory and xxxx MB memory reserved for Online Spare. |
| Audible Beeps: | None |
| Possible Cause: | This message indicates Online Spare Memory is enabled and indicates the amount of memory reserved for this feature. |
| Action: | None |
| Advanced Memory Error Message #4 | |
| Error Message: | Advanced Memory Protection mode: Multi-board mirrored memory with Advanced ECC
…Xxxx MB System memory and xxxx MB memory reserved for Mirroring. |
| Audible Beeps: | None |
| Possible Cause: | This message indicates Mirrored Memory is enabled and indicates the amount of memory reserved for this feature. |
| Action: | None |
| Advanced Memory Error Message #5 | |
| Error Message: | Advanced Memory Protection mode: RAID memory with Advanced ECC
…Xxxx MB System memory and xxxx MB memory reserved for RAID. |
| Audible Beeps: | None |
| Possible Cause: | This message indicates RAID Memory is enabled and indicates the amount of memory reserved for this feature. |
| Action: | None |
| Unexpected Shutdown Error Message | |
| Error Message: | An Unexpected Shutdown occurred prior to this power-up |
| Audible Beeps: | None |
| Possible Cause: | The server shut down because of an unexpected event on the previous boot. |
| Action: | Check the System Management Log or OS Event Log for details on the failure. |
| Critical System Error Message | |
| Error Message: | Critical Error Occurred Prior to this Power-Up |
| Audible Beeps: | None |
| Possible Cause: | A catastrophic system error, which caused the server to crash, has been logged. |
| Action: | Run Insight Diagnostics and replace failed components as indicated. |
| Fan Solution Error Message #1 | |
| Error Message: | Fan Solution Not Fully Redundant |
| Audible Beeps: | None |
| Possible Cause: | The minimum number of required fans is installed, but some redundant fans are missing or failed. |
| Action: | Install fans or replace failed fans to complete redundancy. |
| Fan Solution Error Message #2 | |
| Error Message: | Fan Solution Not Sufficient |
| Audible Beeps: | None |
| Possible Cause: | The minimum number of required cooling fans is missing or failed. |
| Action: | Install additional cooling fans or replace any failed fans. |
| Fatal DMA Error Message | |
| Error Message: | Fatal DMA Error |
| Audible Beeps: | None |
| Possible Cause: | The DMA controller has experienced a critical error that has caused an NMI. |
| Action: | Run Insight Diagnostics and replace failed components as indicated. |
| Fatal Express Port Error Message | |
| Error Message: | Fatal Express Port Error |
| Audible Beeps: | None |
| Possible Cause: | A PCI Express port has experienced a fatal error that caused an NMI. |
| Action: | Run Insight Diagnostics and replace the failed PCI Express boards or reseat loose PCI Express boards. |
| Fatal Front Side Bus Error Message | |
| Error Message: | Fatal Front Side Bus Error |
| Audible Beeps: | None |
| Possible Cause: | The processor front-side bus experienced a fatal error. |
| Action: | Run Insight Diagnostics and replace any failed processors or reseat any loose processors. |
| Fatal Global Protocol Error Message | |
| Error Message: | Fatal Global Protocol Error |
| Audible Beeps: | None |
| Possible Cause: | The system experienced a critical error that caused an NMI. |
| Action: | Action: Run Insight Diagnostics and replace failed components as indicated. |
| Fatal Hub Link Error Message | |
| Error Message: | Fatal Hub Link Error |
| Audible Beeps: | None |
| Possible Cause: | The hub link interface has experienced a critical failure that caused an NMI. |
| Action: | Action: Run Insight Diagnostics and replace failed components as indicated. |
| Fatal ROM Error Message | |
| Error Message: | FATAL ROM ERROR: The System ROM is not Properly Programmed. |
| Audible Beeps: | 1 long, 1 short |
| Possible Cause: | The System ROM is not properly programmed. |
| Action: | Replace the physical ROM part. |
| Fibre Channel Mezzanine Error Message | |
| Error Message: | Fibre Channel Mezzanine/Balcony Not Supported. |
| Audible Beeps: | Audible Beeps: 2 short |
| Possible Cause: | The Fibre Channel adapter is not supported on the server. |
| Action: | Install the supported Fibre Channel adapter. |
| High Temperature Error Message | |
| Error Message: | High Temperature Condition detected by Processor X |
| Audible Beeps: | None |
| Possible Cause: | Ambient temperature exceeds recommended levels, fan solution is insufficient, or fans have failed. |
| Action: | Adjust the ambient temperature, install fans, or replace the failed fans. |
| Illegal Opcode Error Message | |
| Error Message: | Illegal Opcode – System Halted |
| Audible Beeps: | Audible Beeps: None |
| Possible Cause: | The server has entered the Illegal Operator Handler because of an unexpected event. This error is often software-related and does not necessarily indicate a hardware issue. |
| Action: | Run Insight Diagnostics and replace any failed components as indicated. Be sure that all software is installed properly. |
| iLo Generated NMI Error Message | |
| Error Message: | iLO Generated NMI |
| Audible Beeps: | None |
| Possible Cause: | The iLO controller generated an NMI. |
| Action: | Check the iLO logs for details of the event. |
| Internal CPU Check Error Message | |
| Error Message: | Internal CPU Check – Processor |
| Audible Beeps: | None |
| Possible Cause: | A processor has experienced an internal error. |
| Action: | Run Insight Diagnostics and replace any failed components as indicated, including processors and PPMs. |
| Invalid Memory Error Message | |
| Error Message: | Invalid memory types were found on the same node. Please check DIMMcompatibility. – Some DIMMs may not be used |
| Audible Beeps: | None |
| Possible Cause: | Invalid or mixed memory types were detected during POST. |
| Action: | Use only supported DIMM pairs when populating memory sockets. Refer to the applicable server user guide memory requirements. |
| Invalid Password Error Message #1 | |
| Error Message: | Invalid Password – System Halted! |
| Audible Beeps: | None |
| Possible Cause: | An invalid system password contained in the BIOS was entered. |
| Action: | Enter a valid password to access the system. |
| Invalid Password Error Message #2 | |
| Error Message: | Invalid Password – System Restricted! |
| Audible Beeps: | None |
| Possible Cause: | A valid password that does not have permissions to access the system has been entered. |
| Action: | Enter a valid system password with the correct permissions. |
منبع: رسام سرور